Refund policy

American HTV Tulsa (“we,” “our,” or “us”) wants you to be completely satisfied with your purchase. We stand behind the quality of our products and offer a return and refund process under the following terms and conditions.

By purchasing from https://americanhtvtulsa.com, you agree to the terms outlined below.

Return Eligibility

We accept returns on eligible items purchased directly from American HTV Tulsa under the following conditions:

Return Window: Requests must be submitted within 30 days from the original order date.
Pre-Authorization Required: Returns will not be accepted without prior approval.
Item Condition: Items must be unused, in original packaging, and in the same condition as received.
Proof of Purchase is required.

Non-Returnable Items

The following items are not eligible for return or refund:

Custom or made-to-order items (e.g., Custom DTF prints)
Special orders or items marked as Final Sale

Please review all custom product details carefully before placing your order.

Damaged or Defective Items

If your item arrives damaged or defective:

Shipping Damage: Report the damage to the carrier first. We will review your claim after receiving the carrier’s inspection report.
Defective or Incorrect Item: Contact us within 7 days of delivery. Photos or videos may be required for verification.

If approved: